FREQUENTLY ASKED QUESTIONS
Planning your wedding film should feel exciting, not overwhelming. Here you’ll find answers to the most common questions about our process, packages and what it’s like to work with Rise Media. If there’s anything you don’t see here, we’d love to connect and learn more about your day.
WEDDING FAQ'S
Q: Do you offer customizable packages?
A: Yes. While we offer thoughtfully designed packages, we’re happy to customize coverage, hours, and film options to fit your wedding day and vision.
Q: What is a "Full Feature Film"?
A: Our "Full Feature Film" option is perfect for couple's who are looking to go beyond a highlight film and include full edits of the days events i.e. full ceremony, speeches, first dances, reception coverage and more! These films are more documentary style and range from 30 minutes to 2.5 hours in length.
Q: How far in advance should we book?
A: We recommend booking as soon as you have your wedding date secured. Many couples reserve their date 9–18 months in advance, especially for peak wedding season.
Q: How do we reserve our date?
A: A signed contract and retainer officially secure your wedding date. Because we take on a limited number of weddings each year, dates are booked on a first-come basis.
Q: Do you travel for weddings?
A: Absolutely. We are based in Michigan but are available for travel nationwide and beyond. Travel fees may apply depending on location.
Q: How are the videos delivered?
A: All films are delivered through a digital download link via Dropbox which can be shared with friends and family. We also have a USB and external hard drive delivery options as well.
Q: What are the main differences of the wedding packages?
A: All of our packages will provide in depth coverage of your wedding day. However, as you begin to book packages with more hours, you will not only have a longer, more cinematic wedding film but you will also have more of your wedding day covered which means more priceless moments will be captured and added to the film! You will also receive more film edits like the full ceremony, speeches and more!
Q: How long until we receive the wedding film(s)?
A: Typical delivery time is 8–12 weeks, depending on the season and project scope. Each film is carefully handcrafted to ensure the highest quality and storytelling.
COMMERCIAL & REAL ESTATE FAQ'S
Q: How do I book a commercial shoot?
A: With our commercial shoots, we usually request a discovery call with our team to learn more about what the shoot requires and the details involved. Once the discovery call is completed, we will coordinate shoot dates.
Q: Is branding included in the video?
A: Yes, we offer both branded and unbranded video options with all of our commercial shoots upon request.
Q: What do we need to prepare for leading up to the commercial shoot?
A: We request that any locations, materials or participants that are being provided are on-time and ready. We will have a few calls ahead of time to make sure you have everything you need before the shoot!
Q: What is the turnaround time for Real Estate photos/videos?
A: All real estate photos are delivered within 24 hours of the end of the shoot. Our real estate videos are typically delivered within 1 to 3 days from the time of the shoot.
Q: How much are the commercial shoots?
A: Since every shoot is unique, we do not have a one price fits all approach. We ask those interested to hop on a call with us so we can further break down clients needs and what the shoot requires.